Privacy Policy

 

Who we are

This website operates as a sole proprietor under the address https://www.thegolflobby.com and can be contacted at support@thegolflobby.com. It is The Golf Lobby’s policy to respect your privacy regarding any information we may collect while operating our website.

The Golf Lobby’s purpose in collecting non-personally identifying information is to better understand how The Golf Lobby visitors use its website. Furthermore this Privacy Policy also describes how your personal information is collected, used, and shared when you visit or make a purchase from www.thegolflobby.com (the “Site”).

What personal data we collect and why we collect it

Certain visitors to The Golf Lobby website choose to interact with The Golf Lobby in ways that require The Golf Lobby to gather personal information. The amount and type of information that The Golf Lobby gathers depends on the nature of the interaction.

This may include personal data, such as name, address, username, encrypted password, email address, phone number, credit card/payment details; billing address, shipping address, transactional data, such as purchase information; and technical data.

Those who engage in transactions with The Golf Lobby are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, The Golf Lobby collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with The Golf Lobby. The Golf Lobby does not disclose personal information other than as described below. And visitors can always refuse to supply personal information, with the caveat that it may prevent them from engaging in certain website-related activities.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This includes contact forms, comments, wish list adds, cookies, analytics, session and device information and third party embeds.

These are explained below:

Contact Forms

We keep contact form submissions for a certain period for customer service purposes, but do not use the information submitted through for marketing purposes.

Comments

When visitors leave comments on the site we collect the data shown in the comments section, and also the visitor’s IP address and browser user agent string to help spam detection.

Products you’ve viewed

We’ll use this to, for example, show you products you’ve recently viewed

Shipping address

We’ll ask you to enter this so we can share this information with third parties who help us provide our orders and store services to you.

Wish List

We’ll use the products you added to the wish list to show you and other users your favourite products, and to create targeted email campaigns.  We do this my means of cookies.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. The Golf Lobby uses cookies to help The Golf Lobby identify and track visitors, their usage of The Golf Lobby website, and their website access preferences. We’ll also use cookies to keep track of cart contents while you’re browsing our site.

The Golf Lobby visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using The Golf Lobby websites, with the drawback that certain features of The Golf Lobby websites may not function properly without the aid of cookies.

Session, location and Device Information

We will track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, location and date/time stamps.

We also make use of “Web beacons,” “tags,” and “pixels” to record information about how you browse the Site.  We use this information to understand our customers better, and to get a better understanding on where the site’s traffic is coming from.

We’ll further use the above mentioned information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Send you marketing messages, if you choose to receive them
  • If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

Storing of Information

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Our Team

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfil orders, process refunds and offer support to you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to the above mentioned providers, including information required to process or support the payment, such as the purchase total and billing and shipping information.

The information may include: Name, Surname, Email, Address, City/State/Province, Zip, Unique payment identifier, payment provider identifier.

Please see the PayPal Privacy Policy for more information on the security and processing of payment.

Protection of Certain Personally-Identifying Information

The Golf Lobby discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on The Golf Lobby behalf or to provide services available at The Golf Lobby websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using The Golf Lobby websites, you consent to the transfer of such information to them. The Golf Lobby will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, The Golf Lobby discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when The Golf Lobby believes in good faith that disclosure is reasonably necessary to protect the property or rights of The Golf Lobby, third parties or the public at large. If you are a registered user of  The Golf Lobby website and have supplied your email address, The Golf Lobby may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with The Golf Lobby and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. The Golf Lobby takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Business Transfers

If The Golf Lobby, or substantially all of its assets, were acquired, or in the unlikely event that The Golf Lobby goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of The Golf Lobby may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by The Golf Lobby and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, The Golf Lobby may change its Privacy Policy from time to time, and in The Golf Lobby sole discretion. The Golf Lobby encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have an account with The Golf Lobby, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.